CONTACT

Frequently asked questions

How can I get a quote for a pergola or awning?

You can request a free, no-obligation quote by filling out our contact form on this page, emailing us, or giving us a call. We’ll discuss your requirements and provide a tailored quote based on your outdoor space and product preferences.

Do you offer consultations before installation?

Yes. We offer free consultations to understand your needs and assess your outdoor area. We can also provide design advice and help you choose the best pergola, awning, or shading system for your space.

Which areas do you cover?

We supply and install pergolas, awnings, and outdoor shading systems across London, Greater London, and throughout the UK. Wherever you are, our team can reach you.

Can I see product samples before placing an order?

Yes, we can provide material samples (fabric, colours, finishes) during your consultation or on request to help you visualise your pergola or awning.

How long does the installation process take?

Installation typically takes between 1 to 3 days, depending on the size and complexity of your pergola or awning system. We will confirm the timeline during your consultation.

What is the warranty on your products?

All our products come with a 5-year warranty on the structure, motor, and components, giving you peace of mindand ensuring long-term performance.

Can I customise my pergola or awning?

Yes, all our pergolas and awnings are custom-made. You can choose the size, colour, fabric type, lighting, heating, and side enclosures to suit your style and outdoor needs.

Do you handle planning permissions?

In most cases, pergolas and awnings do not require planning permission in the UK. However, if needed, we can advise you on any local requirements and assist with the process.